customer service

Easy steps for businesses to establish their social network presence

September 1, 2009 - 8:18am | Analytics | News

Many businesses today are looking at establishing a social networking channel for their customers but still many of them remain hesitating. But as it was noted by a coaching organization at a recent webinar the process of establishing a presence in the social media world is not as complicated as it may seem.

business | customer service | social media | social networking channel | Vistage

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eBay to close Canada operations in the guise to unite North America business

May 6, 2009 - 5:26am | News | Other themes

eBay revealed its intention to unite its North America customer service operations, in a move to strengthen customer service provided to sellers and buyers. These efforts will enable eBay to capture efficiencies, expand support to customers and facilitate the delivery of new service programs focused on improving the eBay customer experience.

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