buyer protection

Shoppers will have extra protection from PayPal during holiday season

September 30, 2010 - 3:35am | News | Payment systems

PayPal is expanding its buyer protections in time for the holiday season. Effective from November 1, 2010, shoppers worldwide will be offered expanded buyer protection when they make purchases at the millions of retailers that accept PayPal.

The expanded protections will cover shoppers on merchant websites if they don’t receive an item they purchased, or if they receive an item that is significantly different than described by the merchant. PayPal will extend these additional benefits to shoppers in nearly all of the 190 countries it serves.

buyer protection | fraud | online payment | online shopping | PayPal

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PayPal enhances online shopping protection in Asia-Pacific region

July 19, 2010 - 5:53am | News | Payment systems

PayPal has launched newly enhanced buyer protection policy, in a move to strengthen the growing consumer confidence in e-commerce and online shopping sweeping across Asia-Pacific.

The new policy targets to protect the over 785 million internet users who buy goods from over 8 million merchants worldwide, accepting PayPal as a payment method on their site.

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PayPal does not really protect buyers and fails to read users' messages

May 22, 2009 - 8:59am | News | Payment systems

In spite of the fact PayPal claims on its web site "You won't find another online financial institution that's better at protecting its sellers than PayPal," the company’s consumer suffered from problems in contacting the online service.

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eBillme extends its buyer protection to help merchants retain sales

March 26, 2009 - 8:46am | News | Payment systems

eBillme expanded its Buyer Protection Program in a move to help merchants capture a portion of the $21 billion of lost sales due to consumer hesitation. A study conducted by Javelin Strategy and Research and co-sponsored by eBillme™ revealed that 83% of consumers say the most motivating factor to shop online is assurance that their payment and personal information is secure, followed by guarantees that the purchase will meet their expectations for quality at the lowest price possible.

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