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How financial services will change in the future, IBM’s forecast

April 27, 2009 - 8:17am | Figures | News
How financial services will change in the future, IBM’s forecast

An IBM survey of over 2750 banking executives worldwide showed that a new order for the financial services industry is characterized by a shift to specialization, higher transparency and lower returns.

The study predicts that banks will be concentrating on the need to specialize around services that clients value rather than continuing to provide a full range of in-house services.
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bank | business strategy | Financial Services | IBM | IT | non-core assets
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