South Korea rolls in e-commerce disputes

<script LANGUAGE="JavaScript"> $(document).ready(function(){ $("#node-page").addClass("visible"); });</script>Every day more and more Koreans turn to e-commerce and as a result this growth causes more disputes. According to the report of Electronic Commerce Mediation Committee, arbitration agency for e-commerce transactions, the number of disputes filed to their organization grows in galloping pace. The progress is really great if to take into account that in 2001 only 308 disputes were filed. And in 2007 their number has increased up to 11,076!!!

The Korea Herald/ ANN reports that nearly half, or 48.1%, of the disputes concern cancellations of the purchase and refund, and 15.6% arises from the delivery of the products. Clothing and fashion items account for about 40% of the cases, while home appliances and IT gadgets took up 30%.

The turnover of capital involved into e-commerce has also increased. So, according to government report, last year capital involved in e-commerce was approximately 516.5 trillion won that equals $529.2 billion against 11.9 billion won ($12.18 million) in 2001.

Aynny, reporter of Ecommerce Journal