Security breach forces ATM card reissue

June 6, 2008 - 6:08am | News | Plastic cards |
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After some cyber thieves managed to break the security shield of 1st Source Bank's client information, the bank decided to reissue all of their clients' plastic cards. The breach was discovered on May 12 and reported to the bank which shut the system and alerted law enforcement instantly.

Even though there was no suspicious activity noted on any of the accounts, the bank's vice president of consumer and electronic banking, James Seitz, said: "Out of an overabundance of care, we're reissuing new debit cards to all our customers".

To prevent any further security problems, the bank is monitoring all of the ATM transactions. It is also guaranteed to the customers that if any unauthorized activity is noticed, they will not be responsible for any losses. Furthermore, the bank offers those who are overly concerned about their account security to pay for Deluxe ID TheftBlock ($4.95 a month). The program is able to monitor the account activity and restore stolen funds.  

"Actually, our customers have been very understanding," said James Seitz. "Obviously, this is something that puts a little stress on that relationship."




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