A comprehensive web-based payment monitoring system, CheckFree PaymentView, was released yesterday. The new solution will monitor web-based payments of existing check, cash, wire, Automated Clearing House, credit and debit card activities.
"PaymentView is an exciting solution using interactive Web 2.0 technology and is designed to offer our bank clients and their corporate customers an intuitive, personalized offering for operational and payment risk monitoring across all payment types," said Sam Robb, vice president, global payment solutions, CheckFree, now part of Fiserv. "The business case for PaymentView is being justified by our customers who are reporting new corporate revenue opportunities through increased retention and share-of-wallet with their target customers. They are also reporting significant projected reductions in customer service and exception processing costs."
The new monitoring system will provide for centralized end-to-end check monitoring, business process monitoring in a real time format, events alerts as well as some other features.
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