Mobile commercial banking improvements by Wells Fargo

[img_assist|nid=8106|title=|desc=|link=none|align=left|width=100|height=100] Wire transfer services and image positive pay were added to CEO Mobile(SM) service, mobile-optimized version of Wells Fargo’s award-winning Commercial Electronic Office(R) portal.

"Our customers told us they wanted to handle wires and check exceptions without being at their desks," said Megan Minich, who leads the CEO Channel team for Wells Fargo's Wholesale Internet and Treasury Solutions group. "And when our customers give us feedback, we act."

Now customers of CEO Mobile are able to implement and confirm wires. Due to image positive pay mobile customers can view exceptions, including the check image -- an important protection tool against fraud -- when deciding to pay or reject check exceptions.

Besides, there is an additional functionality that is being introduced. The users of the pilot service can control and prevent potentially fraudulent ACH transactions, view even more balance and reporting information; also the company administrators can perfect such tasks as resetting user's passwords.

"These new functions give our customers more convenience than ever -- they can perform critical banking tasks anywhere they can use their mobile device," Minich said. "The CEO Mobile service gives our customers the freedom to make decisions wherever they are."

"I was recently able to travel on business without my laptop, which is something I rarely do," said Laurie Steele, treasurer for Marion County in Oregon. "In fact, on my first day away from the office I realized we needed to pay a vendor to meet the contract payment terms. I initiated the wire payment on my cell phone, and since we have dual control processes a secondary approver was able to release it from the office. It was all done in a matter of minutes."