Mastercard: An appointment as a step to build a high-performance organization

A new chief human resources officer was appointed at MasterCard Worldwide. The seat is to be taken by Stephanie Voquer who previously served as a group head of human resources for MasterCard Europe, based in Brussels.

Stephanie Voquer, who is a native of Canada, finished McMaster University with an Honors degree of a Bachelor of Arts. In addition, she studied at the University of Caen in France, the University of Valencia in Spain, the International Business Management Institute in affiliation with American Graduate School of International Management, and the IBM International Personnel Institute, in collaboration with Georgetown University.

For MasterCard the human resources department is an important factor in driving the company's culture and building its leadership edifice. Thereby an excellent experiment in high-caliber talent acquisition, deployment practices, innovative reward-for-performance programs, competency-based learning and performance management is essential here.

"We're building a high-performance organization, and Stephanie's international experience, coupled with her strong track record in change management and culture transformation, is key to helping us achieve this goal. At MasterCard we view human capital as a critical asset in driving financial capital, and it's important to have a leader in place that can ensure current and future employees are motivated and contributing. Having Stephanie in this position will help take MasterCard to the next level," says Michael Michl, MasterCard Chief Administrative Officer.