New Consumer Help Center launched by FCC to provide more information

Tuesday, the Federal Communications Commission implemented a Consumer Help Center website in order to provide people with a variety of information and in a move to makes it easy for consumers to learn about the Commission’s work and take action.

The new Center offers people any type of the information, like different issues in telecommunications,  what's going on at the FCC, tips for making choices for purchasing communication devices and services, file comments on issues and file complaints to report problems.

Besides, the Consumer Help Center includes:

•           Everything consumers need to know about Bill Shock and Early Termination Fees - two common issues that affect wireless customers;
•           Savvy Traveler tips - advice on making phone calls when traveling abroad;
•           Broadband Speed Test - consumers can test the speed of their broadband service;
•           Fact Sheet Library - more than 150 consumer Fact Sheets on telecom subjects;
•           Links to additional resources on a range of issues, including privacy;
•           Links to file a complaint to the FCC or comment on our rulemakings;
•           Blog posts about consumer issues - with consumer comments welcome;
•           News releases, statements, and FCC actions