IBM announces US-only software support

IBM is launching a new software support package to be manned entirely by United States citizens.

According to Big Blue its Software Secure Support via USA Citizens option provides tech support as well as data analysis and call data contained in an isolated US network untouched by foreign intents. The offer will be accessible starting October 1 to commercial and federal customers, which previously had to examine the US citizenship of their support operators.

In addition American assistance is available 24x7, assuming it's between the hours of 8 AM EST and 8 PM EST, Monday through Friday. Otherwise it's kicked to the customer's standard support entitlement. As IBM says its US-only facility meets all the proper US government security specifications.