eBay announces policy and system changes

Global internet marketplace eBay announce about a number of new updates to be implemented soon to its User Agreement and the site functionality. The biggest change to the agreement is the addition of eBay Resolutions and the new eBay Purchase Protection policy. eBay is now going to run the purchase protection program instead of requiring buyers to go to PayPal. The new User Agreement incorporates the new policy and describes the legal parameters.

The amended agreement is effective this week for new members registering now while to registered users the Agreement will be applied starting June 8, 2009.

Other main new features to be included into the services of eBay are: 

• Easier, more visual shopping, plus buyer incentives to drive more sales

• New item page rolling out. New photo zoom coming later this year.

• New eBay product pages surfacing to more buyers. To make sure items show up on these pages, sellers can use product details (formerly called pre-filled item information).

• New way to list in Fixed Price lets sellers offer all variations of one product—e.g. color and size—in a single low-cost listing.

• New Smart FAQ answers buyers’ top 20 questions before they contact a seller.

• Package tracking information available in My eBay—print labels on eBay and tracking shows up automatically, or a seller can upload the information. 

• New, more efficient process for handling disputes. 

• Selling Manager FREE for all sellers—with powerful new Selling Manager and Selling Manager Pro applications.

• Easier, faster way to pay shipping, print labels, and update buyers—right from eBay.