Moneybookers and others extolling Clickatell SMS Receipts

March 17, 2009 - 6:44am | Fraud | News |
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Moneybookers and others extolling Clickatell SMS Receipts
While cases of identity theft are constantly increasing financial institutions and their consumers are seeking more reliable ways to protect themselves against fraud. One of the numerous options available today to prevent unauthorized transactions is to stay alerted by a dedicated SMS messaging service. Clickatell SMS Receipts™ is among most eminent SMS notification services popular with payment services and consumers.

Clickatell SMS Receipts is deployed by such companies as Moneybookers, S1 Corporation and First National Bank.

Nikolai Riesenkampff, Moneybookers Co-CEO, says: "Real-time SMS alerts, such as those provided by Clickatell, help make Moneybookers one of the most secure options to pay online. Data security and fraud prevention are among the most important criteria for users of online payments, making the eWallet an outstandingly safe payment method. With Clickatell SMS Receipts, we are offering our customers yet another mind-easing security feature for their online transactions."

"Convenience and security are two of the driving factors in the adoption of mobile banking by consumers and small business banking customers," said Mike Jackson, S1's Vice President of Product Strategy. "By providing proactive SMS alerts directly to the customer's mobile device, financial institutions can notify customers of account status, build trust in the mobile channel, and reduce costs by decreasing expensive customer initiated toll free calls. Given Clickatell's experience in providing enterprise-quality SMS for banks around the world, they have the trusted systems in place to provide secure, quality solutions to their customers." 

First National Bank (FNB), a leading South African bank, reports that within over 6 years of partnership with Clickatell the fraud was significantly reduced due to its SMS alert service inContact while at the same time it increased the effectiveness of its Internet banking service. With more than 80% of its customers now subscribing to inContact, FNB reports that client retention has grown significantly, and call center costs have been reduced.





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