Ghana Commercial Bank is to launch mobile banking services next year

The mobile banking services are going to be launched next year Ghana Commercial Bank. And this decision is just to be announced. The bank aims to enable its customers to transact banking businesses even outside of banking halls. It is expected that this new will bring banking operations closer to customers, especially very busy ones, who do not have time to visit the bank during normal working hours.

Mr. Samuel Sarpong, Deputy Managing Director in charge of Operations, disclosed this at the opening of its 148th fully networked branch at Kisseiman in Accra. He said the opening of the Kisseiman Branch solidified GCB's position as the leader in the banking industry in the country. Mr Sarpong said the bank was currently upgrading its software and expressed the hope to complete it by March next year to allow for modern facility for efficient delivery. Mr. Sarpong gave detailed comments not just on launching new mobile banking services but on the whole situation with online banking in Ghana. He said the bank had embarked on building offsite Automated Teller Machines (ATM) at various vantage points throughout the country to ensure that customers with ATM cards could access cash anywhere and at anytime .Even though the GCB was not the oblivious leader of online banking department had embarked on retraining of its staff of over 2,000 to enable them to deliver efficient services to customers.

GCB is working on improvement of existing branches and building of more customer units. Those acts are aiming to increase the bank's ambience. Mr Sarpong said apart from the normal savings, deposits and withdrawal services, the bank also offered royal banking, electronic and master card services with the hope of introducing visa card transactions next year. He said GCB remained resolute in its contributions to charities and other social projects.