HSBC won the Best Consumer Internet Bank award

November 24, 2008 - 12:26pm | Banks and internet banks | News |
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HSBC won the Best Consumer Internet Bank award
HSBC was considered as the best for Internet banking services. It won the Best Consumer Internet Banking award at the recent World's Best Internet Bank 2008 awards ceremony held by Global Finance magazine in New York. Moreover, it improved over last year and got a total of eight other regional and global category awards. 

Over 200 International banks took part in that competition which was mentioned as rather tough because of its judging panel. So it was composed of representatives from Celent, Infosys Technologies Limited, Wipro Technologies and WNS evaluated the entries. However, the financial selections were made by Global Finance's editors. 

Among the HSBC's awards and wins are Global Winner: Best consumer Internet bank; Regional Winner: Best Corporate/Institutional Internet Bank: Europe; Latin America, Middle East and Africa; Global Sub-Category Winner: Best Consumer Internet Bank: Best Bill Payment and Presentment, Best Web Site Design, Best Information on Security initiatives. 

Such selection of judging panel was based on the following criteria: 
Firstly, it was highly recommended to build and launch strong strategy for attracting and servicing online customers. Secondly, the selection of winners was based on success in getting clients to use web offerings, growth of online customer base. Thirdly, judging panel analyzed the breadth of products offered, evidence of tangible benefits gained from Internet initiatives, and website design and functionality.





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