Mint

Mint, an online money management company, is implementing a new technology from San Francisco-based Get Satisfaction in a move to arrange a dedicated resource for users so that they could post their questions, share ideas and connect with other users and Mint team.

An open API embedded within the Mint product allows users to get help in an online forum both from employees and from other users. The company expects the new platform will provide valuable stream of user-led feedback.

According to the survey conducted by Javelin Strategy & Research among 2000 Americans, as crisis affected people to tighten their belts about 80% of responded adopted a personal money management system. 

 Currently, online banking became the most popular method for tracking finances, used by 59% of those inquired, and about 30% of them check their balances daily and 50% look weekly. 

 About 20% of polled track their money on spreadsheets such as Excel while 12% use software like Quicken.