eCapital: exchange your e-currency and feel free

February 10, 2010 - 10:28am | Articles | Ecommerce-checked |

| More

eCapital: exchange your e-currency and feel free

‘The saving man becomes the free man’ is an ancient Chinese proverb and a motto of a newly-launched online e-currency exchange service eCapital Finances LLC. This service has come to the world arena not so long ago. Its appearance didn’t cause any sensation. No loud and promising statements, no aggressive advertisement and black PR of the rivals. Nothing… It just came to find its place on the e-currency exchange market, to bring freedom… And it seems that it succeeded.

So, what is eCapital? Where did it come from? What new has it brought to online exchange market? And the main question is what ‘freedom’ does it promise to its clients?

Let’s try to look closely at the site of the company. According to the official source, its website, eCapital Finances was launched in 2006 in Nicosia, Cyprus. Recently Cyprus became extremely popular for such kind of businesses. Being an offshore area it provides pretty favorable conditions to run financial activity on the Internet. Actually location in an offshore zone is very sign which means that eCapital will not have any problems with financial operations like other exchangers have, trying to run their business in accordance with the jurisdiction they are registered in.

Among other things discussed in section ‘About Us’ we found that earlier eCapital worked with the private clients only, and may be this fact explains why the company came to Internet in 2009 whereas it was founded in 2006.

Design

The design of eCapital is very plain and colorful. It is worth mentioning a good navigation menu of the site that is very important. Having opened the main page of the exchanger’s site one can learn about the e-currencies accepted, see all IM numbers, company’s news.

eCapital is ordinary service where all the payments are handled manually. In other words the service decided to cover additional expenses and pay wages to the operators rather than to risk safety of its users during the exchange operations. There are many services throughout the Internet offering the same service, e.g. LondonGoldExchange, Me-Gold or GoldexPay. Let’s compare these four services.

Firstly, all these services are operating in the same sphere – they sell, buy and exchange e-currencies. So, the first thing we will look into is the range of the e-currencies offered.

E-currencies accepted

eCapital

LondonGoldExchange

GoldexPay

Me-Gold

Pecunix

Pecunix

Pecunix

Pecunix

c-Gold

c-Gold

c-Gold

c-Gold

WebMoney

WebMoney
WebMoney
WebMoney

Global Digital Pay

Global Digital Pay

Global Digital Pay

-

Liberty Reserve

-

Liberty Reserve

Liberty Reserve

PayPal

-

PayPal

PayPal

Perfect Money

-

Perfect Money

-

AlertPay

-

AlertPay

-

MoneyBookers

-

MoneyBookers

-

ECUMoney

-

-

-

Numox

-

-

-

HD-Money

-

-

-

HooPay

-

-

-

LiqPay

-
LiqPay
-

-

-

StrictPay

-

-

-

ePassporte

-

-

-

SolidTrustPay

-

-

-

-

EuroGoldCash

-

-

-

e-Gold

e-Bullion

-

Western Union

Western Union

Western Union

-

MoneyGram

MoneyGram

-

Visa

Visa

Visa

-

MasterCard

MasterCard
MasterCard
-

-

Bank Wire

Bank Wire

Bank Wire

As we can see from the chart eCapital offers the widest range of the e-currencies exchanged, and currently we can even call it a leader in this field. However it does not work with Western Union, MoneyGram and Bank Wires that is very important for the customer. At the same time eCapital does not sell or buy e-currencies like others do, it only exchanges them hence there is no need in international money transfer services and bank transfers.

Rates

Generally rates depend on the e-currencies exchanged however each exchanger has its minimum fee. So, the minimum fee of LondonGoldExchange is 4%, Me-Gold - $8, GoldexPay – 3%, and the minimum fee charged by eCapital is $2.

Speaking about the fees it is necessary to note the way exchangers present their service fees. Me-Gold and eCapital prefer to show everything in a chart where one can calculate the fees himself/herself. The list of the e-currencies exchanged by LondonGoldExchange is very short, so the exchanger put their just in one column. And as for GoldexPay, they have offered their clients a calculator that counts everything itself that is very comfortable for the user. The only inconvenience in this system is impossibility to see the rates in percentage to compare them with other exchangers in general, and those who want to do it are to see the rates for each e-currency separately.

And the last but not the least thing is Customer Support service.

Since all the payments are processed manually customer support is one of the key factors. So, let’s analyze the ways clients can contact the services.

LondonGoldExchnage offers online contact form that delivers users’ inquiries to the e-mail of LGE. Also service provides Live Chat for quick communication. In addition to it one can use snail mail and company’s fax.

Me-Gold prefers communicating with its customers only through the e-mail and provides its e-mail address and online contact form only.

GoldexPay is more associative and in addition to the conventional online contact form offers its fax number, e-mail, ICQ, YM, Skype, AIM and MSN messengers.

As for the ‘main character’ of this article, eCapital Finances, it communicates with its customers through the same online contact form, e-mail, ICQ, YM, Skype, AIM, MSN and Gtalk messengers. As we have mentioned above, all the messenger UINs are listed on the home page and are shown on all the pages that significantly helps the users.

Conclusion

In general eCapital is a good service with the features of top service. Having compared it to other leaders on online exchange market we found that eCapital is not worse than other. Moreover, in some aspects it even better that the recognized leaders. All these facts enable us consider eCapital as one of the most promising services with a brilliant feature. We sincerely hope that eCapital will find its own way and help to make the modern online exchange market more perfect and developed, having brought a freedom to it.